Privacy Policy

At Treetops Hospice we believe strongly in protecting our users’ privacy. We will not wilfully disclose information about our users to any third party without first receiving our users’ consent.

This Privacy Policy sets out the privacy practices for the services offered on any Treetops Hospice owned and/or operated websites (“the Website”).

This Privacy Policy may be updated from time to time, last updated in July 2022. You should check this page from time to time to ensure that you are happy with any changes.

Your Personal Information

All personal information you provide via the Website will be treated as private and confidential. Please see ‘Apply’ page for further information where information is collected for applications to our secure login section.

Treetops Hospice may compile data in aggregate form so that treetops Hospice may better understand users that visit the Website. Aggregate data is anonymous and does not contain any personal information that identifies users.

Sharing of Information

Treetops Hospice will not sell, rent, trade or give away any user’s personal information or email lists to third parties without first obtaining the user’s consent.

The Website contains links to other websites. Treetops Hospice is not responsible for the privacy practices and/or the content of such websites. You should exercise caution and look at the privacy statement applicable to the website in question.

Security

Treetops Hospice is committed to the security of our users’ personal information and we have security procedures in place to protect against loss, misuse or alteration of personal information under Treetops Hospice’s control.

Capturing of Personal Information outside the European Economic Area

From time to time Treetops Hospice may capture and process personal information outside the European Economic Area. When this is done Treetops Hospice will endeavour to comply with the requirements of any local data protection laws. In any event Treetops Hospice will capture and process such personal information in accordance with the requirements set out in the Data Protection Act 2018.

If you have any questions about Treetops Hospice’s Privacy Policy or concerns about personal information you have supplied to Treetops Hospice please e-mail the Data Protection Officer, or write to The Data Protection Officer at Treetops Hospice, Derby Road, Risley, DE72 3SS,

You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held on you please write to the above address.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookies

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours. If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia – all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they
are used for. If you would like any more information, please get in touch.

Strictly Necessary Cookies

These cookies are necessary for the website to function. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

We use Google Analytics to create reports on the performance of our website and patterns of use. If you do not wish us to do this, you can opt out of the Analytics service by installing an add-on for your browser.

Contacting us

If you have any questions or comments about Treetops Hospice’s cookie policy, please contact us by emailing realtalk@treetopshospice.org.uk